National Quality Management System
Quality Policy
We, the DILG, imbued with the core values of Integrity, Commitment, Teamwork and Responsiveness, commit to formulate sound policies on strengthening local government capacities, performing oversight functions over LGUs, and providing rewards and incentives.
We pledge to provide effective technical and administrative services to uphold excellence in local governance and enhance the service delivery of our Regional and Field Offices so they become trusted partners in nurturing local governments and sustaining peaceful, safe, progressive, resilient, and inclusive communities.
We commit to continually improve the effectiveness of our Quality Management System, compliant with applicable statutory and regulatory requirements and international standards, toward organizational efficiency, the pursuit of our mandate, and client satisfaction.
We commit to consistently demonstrate a “Matino, Mahusay at Maaasahang Kagawaran Para sa Mapagkalinga at Maunlad na Pamahalaang Lokal.”
Core Values
As an individual
Integrity
The core of every personnel in DILG.
Manifested through consistent practice of decency in behavior, honesty in all dealings, and fairness in discernment.
As part of the organization
Teamwork
The core value imbibed in working with others, together, as one organization.
A sense of contribution that promotes cooperative and coordinated efforts toward working as one DILG.
As a public servant
Commitment
The core value of every DILG personnel working as a public servant.
A sense of responsibility toward the delivery of the DILG mission and the achievement of its objectives and vision.
As an organization
Responsiveness
The core value of the organization in delivering its programs, projects, and activities.
Timeliness and accuracy in delivering DILG services toward client satisfaction and compliance with relevant requirements.