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Republic of the Philippines ยท Department of the Interior and Local Government

(088) 880-5322 dilg10.cagdeoro@gmail.com Philippine Standard Time Office status
DILG Cagayan de Oro City Cagayan de Oro City Office
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SGLGB 2026 - see the announcement board for the repository link. (opens in a new tab) Office hours: Monday-Thursday, 7:00 AM-6:00 PM (Philippine Standard Time). Foreign Travel Authority validation is available through the FTA Online System. (opens in a new tab) SGLGB 2026 - see the announcement board for the repository link. (opens in a new tab) Office hours: Monday-Thursday, 7:00 AM-6:00 PM (Philippine Standard Time). Foreign Travel Authority validation is available through the FTA Online System. (opens in a new tab)

DILG Cagayan de Oro City

Frontline Services

Select a service to view its official description, requirements, and processing guidance.

Service directory

Frontline service directory

Mga Pangunahing Serbisyong Ibinibigay ng Tanggapan

01 Request for Barangay Officials Death Benefit Assistance (BODBA)

Assistance for qualified beneficiaries of barangay officials who died during their term of office, subject to the governing executive orders and current documentary requirements.

Service information

Classification
Highly Technical Transaction (Multi-Stage)
Transaction type
Government to Citizen / Government to Government
Who may avail
Qualified surviving claimants or beneficiaries of a deceased barangay official
Fee
None
Published processing time
46 working days, including the waiting period for fund allocation

Requirements and where to secure them

Requirement Where to secure
Citizen's Charter Service Request Form DILG Cagayan de Oro City Office
Oath of Office of the deceased barangay official Barangay records
Certification of incumbency at the time of death DILG Field Officer or Punong Barangay
Certified true copy of the Death Certificate Local Civil Registrar / PSA
Valid government-issued ID of the claimant Issuing government agency
Marriage or Birth Certificate, when applicable Local Civil Registrar / PSA
Special power of attorney, affidavit, or other supporting document, when applicable Lawyer / Notary Public

Before you submit: Confirm the latest forms, requirements, and processing schedule with the city office. Applicable Citizen's Charter provisions and DILG issuances take precedence over this website summary.

02 Request for Certificate of Incumbency of Local Officials

Certification of the current or recorded incumbency of a local official for an official and lawful purpose.

Service information

Classification
Simple Transaction
Transaction type
Government to Citizen / Government to Government
Who may avail
Local government units, local officials, and authorized requesting parties
Fee
None
Published processing time
3 working days

Requirements and where to secure them

Requirement Where to secure
Citizen's Charter Service Request Form DILG Cagayan de Oro City Office
Signed request letter stating the purpose Requesting party
Valid government-issued ID Issuing government agency
Certification of Services Rendered, for barangay officials when applicable Barangay / DILG records
Oath of Office or other proof of assumption, when needed Barangay / local government records
Supporting civil-registry or affidavit documents for name discrepancies, when applicable Local Civil Registrar / PSA / Notary Public

Before you submit: Confirm the latest forms, requirements, and processing schedule with the city office. Applicable Citizen's Charter provisions and DILG issuances take precedence over this website summary.

03 Request for the Provision of Technical Assistance

Technical guidance on local governance programs, policies, reporting requirements, institutional development, and the implementation of applicable DILG issuances.

Service information

Transaction type
Government to Government / Government to Citizen
Who may avail
Local government offices, barangays, local officials, partner institutions, and authorized stakeholders
Fee
None
Processing time
Depends on the scope and complexity of the assistance requested

Requirements and where to secure them

Requirement Where to secure
Citizen's Charter Service Request Form or signed request letter Requesting party
Clear description of the concern, requested assistance, and preferred schedule Requesting party
Relevant records, forms, or supporting documents Requesting party

Before you submit: Confirm the latest forms, requirements, and processing schedule with the city office. Applicable Citizen's Charter provisions and DILG issuances take precedence over this website summary.

04 Certificate for Service Rendered by Local/Barangay Official for Application for CSC Eligibility

Certification of qualifying service rendered by an elected or appointed barangay official for an application for the appropriate Civil Service eligibility.

Service information

Classification
Simple Transaction
Transaction type
Government to Citizen
Who may avail
Qualified elected barangay officials and qualified appointed barangay secretaries or treasurers
Fee
None
Published processing time
2 working days, 4 hours, and 30 minutes

Requirements and where to secure them

Requirement Where to secure
Citizen's Charter Service Request Form DILG Cagayan de Oro City Office
Oath of Office Barangay / local government records
Certification showing inclusive dates of service using the applicable CSC form Barangay / DILG records
Appointment or barangay resolution, for appointed secretary or treasurer Barangay records
Authenticated Birth or Marriage Certificate for a name discrepancy, when applicable Local Civil Registrar / PSA

Before you submit: Confirm the latest forms, requirements, and processing schedule with the city office. Applicable Citizen's Charter provisions and DILG issuances take precedence over this website summary.

05 Issuance of Department Authority to LGUs for the Purchase of Motor Vehicles

Evaluation and endorsement of an LGU request to purchase a motor vehicle in accordance with applicable budget, procurement, inventory, and DILG rules.

Service information

Classification
Highly Technical Transaction
Transaction type
Government to Government
Who may avail
Local government units
Fee
None
Published processing time
17 working days and 1 hour when Central Office approval is required; 13 working days and 1 hour when Regional Office approval applies

Requirements and where to secure them

Requirement Where to secure
Citizen's Charter Service Request Form DILG Cagayan de Oro City Office
Letter-request from the Local Chief Executive stating purpose, deployment, quantity, and specifications Requesting LGU
Certification on the availability and source of funds Local Budget Officer / Local Treasurer
Appropriation ordinance or sanggunian resolution Sanggunian / requesting LGU
Updated inventory of government motor vehicles Requesting LGU
Other technical or budget documents required by the current applicable issuance Requesting LGU

Before you submit: Confirm the latest forms, requirements, and processing schedule with the city office. Applicable Citizen's Charter provisions and DILG issuances take precedence over this website summary.

06 Foreign Travel Authority (FTA) of Local Government Officials and Employees

Processing and evaluation of requests for authority to travel abroad by qualified local government officials and employees.

Service information

Transaction type
Government to Government
Who may avail
Qualified local government officials and employees
Fee
None
Processing time
Subject to the current DILG foreign-travel rules and the completeness of documents

Requirements and where to secure them

Requirement Where to secure
Citizen's Charter Service Request Form and signed request letter Requesting LGU
Endorsement and required local authorization Requesting LGU
Invitation, itinerary, or official travel details Host institution / requesting party
Sworn statement, clearances, and other documents required by the current FTA guidelines Requesting official or employee

Before you submit: Confirm the latest forms, requirements, and processing schedule with the city office. Applicable Citizen's Charter provisions and DILG issuances take precedence over this website summary.

07 Issuance of Department Authorization to Utilize Additional Confidential Funds of LGUs

Evaluation of an LGU request to use additional confidential funds under applicable budget, auditing, peace-and-order, and DILG requirements.

Service information

Transaction type
Government to Government
Who may avail
Qualified local government units
Fee
None
Processing time
Subject to the current issuance and completeness of the required endorsements and supporting documents

Requirements and where to secure them

Requirement Where to secure
Citizen's Charter Service Request Form and signed request letter Requesting LGU
Local appropriation and funding documents Requesting LGU
Peace-and-order justification and supporting council action Requesting LGU / local council
Other certifications and endorsements required by current DILG, DBM, and auditing rules Concerned offices

Before you submit: Confirm the latest forms, requirements, and processing schedule with the city office. Applicable Citizen's Charter provisions and DILG issuances take precedence over this website summary.

08 Public Assistance and Complaint - Client's Complaint/Request Form

Official channel for non-emergency public assistance, requests, feedback, and complaints concerning DILG programs or local governance matters.

Service information

Transaction type
Government to Citizen
Who may avail
Members of the public and authorized representatives
Fee
None
Processing time
Depends on the nature of the request, referral needs, and completeness of information

Requirements and where to secure them

Requirement Where to secure
Accomplished complaint or request form DILG Cagayan de Oro City Office
Valid contact information for official follow-up Requesting party
Clear statement of facts, dates, persons, and requested action Requesting party
Relevant supporting records, when available Requesting party

Before you submit: Confirm the latest forms, requirements, and processing schedule with the city office. Applicable Citizen's Charter provisions and DILG issuances take precedence over this website summary.

09 Issuance of Full Disclosure Policy (FDP) Compliance Certificate

Assessment and certification of an LGU submission against applicable Full Disclosure Policy posting and documentation requirements.

Service information

Transaction type
Government to Government
Who may avail
Local government units
Fee
None
Processing time
Subject to the current FDP assessment schedule and completeness of submissions

Requirements and where to secure them

Requirement Where to secure
Citizen's Charter Service Request Form or signed request letter Requesting LGU
Required FDP reports for the applicable period Requesting LGU
Proof of posting in the prescribed locations or platforms Requesting LGU
Other validation records required by the current FDP guidelines Requesting LGU

Before you submit: Confirm the latest forms, requirements, and processing schedule with the city office. Applicable Citizen's Charter provisions and DILG issuances take precedence over this website summary.